Loadout Companion Privacy Policy
Last updated: 7 November 2026.
Loadout Companion is made by Al Wright Ltd ("we", "us"). It is an iPhone app that guides a crew through loading a truck and measures items with the camera.
This policy explains what happens to the information you put into the app. It is written to meet the UK GDPR, the Data Protection Act 2018 and the EU GDPR.
The short version
- There are no accounts, ads, analytics or tracking.
- Your plans live on your iPhone and in the private part of your own iCloud account. We can't see them.
- The only time anything comes through a service we run is when you create an Apple Wallet pass. It isn't kept.
What the app stores
| Information | Why | Where it is kept |
|---|---|---|
| Plans, truck details, item names, dimensions, quantities, notes and load progress | The purpose of the app | Your iPhone and your private iCloud |
| Photos of items, and 3D models | To show what an item is | Your iPhone and your private iCloud |
The app asks for permission to use:
- Camera and LiDAR, to measure items and take photos of them. The live camera picture is used to take the measurement and isn't sent anywhere.
- Motion, to track the phone while measuring. This stays on your iPhone and isn't saved.
- Bluetooth, to send truck manifests to e-paper tags. The information goes straight to the tag you choose.
You can also choose photos for an item. The app only sees the pictures you pick.
Apple Wallet passes
If you use Add to Wallet or Share Pass, the app sends the pass text (such as the manifest and load order) and its images, which can include a photo of your load, to a signing service we run on Cloudflare. The service adds the signature Apple requires and sends the pass back.
The service handles this in memory for the moment it takes to make the pass, and doesn't save it. If signing fails, an error record may be kept to help us fix the fault. Cloudflare may also keep technical request details, such as IP address and time, under its own privacy policy (cloudflare.com/privacypolicy). Cloudflare may process this outside the UK, under the safeguards in its data protection terms.
Who can see it
- You.
- People you share a pass or plan with. Nothing is shared unless you share it.
- Apple, which stores iCloud data for you under its privacy policy (apple.com/legal/privacy).
- Cloudflare, only when you create a Wallet pass, as described above.
- Us, only if you email us. We receive only what you choose to send, and use it only to reply and fix problems.
We don't share your information with anyone else, and we never sell it.
Lawful basis
Making a Wallet pass you ask for is needed to provide the app (contract). If you email us, we use your message because we have a legitimate interest in answering you and fixing problems.
How long it is kept
Plans stay until you delete them. Deleting a plan in the app removes it from your iCloud. Hiding a plan only removes it from your list.
Wallet pass contents aren't kept by our service. We keep support emails only as long as we need them to deal with your question. Email us to ask us to delete yours.
Removing permission
You can turn off camera, motion and Bluetooth access at any time in Settings on your iPhone. iCloud is controlled in your Apple account settings. Features that need that access will stop working.
Your rights
Under the UK GDPR and EU GDPR you have the right to see your data, correct it, delete it, restrict or object to its use, and take a copy of it. To ask about any of these, email apps@alwright.net.
You can complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).
Children
Loadout Companion is a work tool and isn't intended for children.
Changes
If this policy changes, we'll update the date at the top. If the change is significant, we'll also mention it in the app's release notes.
Contact
Al Wright Ltd — apps@alwright.net